Shipping Information
When you place an order with us, you'll be happy to know that we hand select and carefully package your items.
You will receive an order confirmation email after your order is placed. If your package has a tracking number, we will send it to you via email once it has been issued.
We ship anywhere in Canada, the US and internationally.
Canadian Shipping Rates
Free standard shipping for orders over $149 CAD before tax.
Alternatively, we offer a flat-rate shipping fee of $15.00 on all other orders to Canadian addresses.
⚠️ Important Shipping Update (Temporary During Canada Post Strike):
Orders shipping to Yukon, Northwest Territories, Nunavut, and certain remote regions may require additional shipping fees due to increased courier costs. If this applies to your order, our team will contact you before fulfillment.
If you reside in Edmonton, AB and the surrounding area, you can choose "Local Pick Up" at check-out . Our team will contact you to inform you when your items are ready.
US Shipping Rates
We ship anywhere in the United States for $25 for orders under $149. Orders valued at $149 and up qualify for free shipping.
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Please note: As of August 29, 2025, the United States has suspended the duty-free “de minimis” exemption. This means all shipments, regardless of value, may be subject to duties, tariffs, or taxes upon entry.
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Under the CUSMA (Canada–United States–Mexico Agreement), many Canadian-made products may still qualify for preferential duty treatment. However, customers are responsible for any duties, taxes, or tariffs applied by US Customs.
International Shipping Rates
All shipping costs are calculated at checkout. Orders shipped to international addresses will be quoted shipping costs based on location and the weight and size of the package being shipped.
*Duties and other fees are the responsibility of the purchaser. Please contact your customs authority to find out if any additional import fees or taxes will apply.
Returns
We're not happy until you're happy! If for any reason we didn't meet your expectations, please reach out to us by email info@wildprairiesoap.ca or by phone 1-866-681-7627 and a representative from our team will help make your purchase a wildly happy one.